Lion Cub ChairsPrivacy Policy
Last updated: November 9, 2026
Lion Cub Chairs ("we," "us," "our") runs this website and sells products through it. This policy explains what information we collect when you visit or buy from us, how we use it, who we share it with, and how we keep it safe.
Information we collect
- Order information: your name, email address, shipping address and phone number, which you give us at checkout.
- Payment information: card and payment details are entered directly into our payment processor, Stripe. We never see or store your full card number.
- Messages: anything you send us by email, such as questions or photos for a damage claim.
- Basic technical data: like most websites, our hosting provider automatically records standard information such as your IP address, browser type and the pages you visit, for security and to keep the site running.
How we use your information
- To process your payment and fulfill and deliver your order
- To send you order confirmations, receipts and tracking information
- To answer your questions and handle damage or defect claims
- To prevent fraud and keep our website secure
- To meet our legal, tax and accounting obligations
We do not sell your personal information, and we do not send marketing emails unless you ask to receive them.
Who we share it with
We share only what is needed to complete your order and run our business:
- Stripe, our payment processor, which handles your payment and helps prevent fraud (Stripe's privacy policy).
- Our fulfillment partner and shipping carriers, who receive your name, shipping address and phone number so your order can be packed and delivered.
- Our website hosting provider, which stores and serves this website.
- Email providers, which we use to communicate with you.
- Authorities, if required by law or to protect our rights, our customers or the public.
How information is shared
Information is sent to these partners electronically over encrypted connections, through their secure systems (for example, Stripe's checkout and our fulfillment partner's ordering system) or by email.
How we keep it safe
- Our entire website uses HTTPS encryption.
- Payments are handled by Stripe, which is certified to PCI DSS Level 1, the highest level of payment security.
- We limit access to customer information to what is needed to fulfill orders and provide support.
No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.
Cookies
Our website does not use advertising or tracking cookies. Stripe may use cookies on its checkout page to process payments securely and prevent fraud.
How long we keep it
We keep order records for as long as needed to fulfill orders, handle claims, and meet tax and legal requirements, and then delete them.
Your choices and rights
You can ask us to see, correct or delete the personal information we hold about you by emailing lioncubsupport@gmail.com. Depending on where you live (for example, California), you may have additional rights under state law, and we will honor them. We will not treat you differently for making a request.
Children
Our website is not intended for children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows when it was last changed.
Contact us
Questions about this policy? Email lioncubsupport@gmail.com.